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FACULTY HELPDESK IS HERE!

We are pleased to announce the rollout of the Faculty Helpdesk to a wider audience.

Already a subscriber?

INDIVIDUAL SUBSCRIPTIONS

Although we have been providing faculty support services to colleges and universities for a while now, we can now offer individual subscriptions at two service tiers - Basic and Unlimited.

Faculty Helpdesk - Basic

  • Unlimited email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle.
     

  • Tools and best practices for the development of asynchronous lectures, online discussions, group work, facilitation of active learning in virtual sessions and other types of innovative teaching.
     

  • Optional weekly 1 hour live session during which subscribers can receive hands-on help on the topic of interest.

$199.00

$149.00

Faculty Helpdesk - Unlimited

  • Unlimited email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle. 

 

  • Unlimited live sessions during which subscribers can receive hands-on help on the topic of interest

 

  • Unlimited access to group training and special events

 

  • Access to the selected online guides and courses

$499.00

$399.00

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HOW THIS WORKS

Who are helpdesk services available for?


  • This is a subscription-based service that can be purchased by institutions or by individual faculty.




What are the next steps to gain access?


  • Individual faculty can subscribe instantly by filling out the form below.
  • Subscribers will be asked to schedule a short consultation or complete a short survey after the checkout on the type of support needed. This helps us select and custom match our subscribers with the appropriate support team.




How can I receive institutional pricing and subscriptions?


  • Although every institution will have its own suite of tools, our support associates have a wide range of expertise and can advise and support our subscribers on the use of most commonly used tools. For institutional pricing and subscriptions, please contact us at info@attecenter.com.




What are examples of the support that is provided?


  • Help with organizing courses in LMS
  • Developing and aligning course outcomes
  • Planning and developing weekly activities, assignments and assessments
  • Incorporating 3d party resources, such as:
    • Question banks
    • Open Educational Resources (OER)
    • Video
  • Consultations on the use of instructional technology, such as
    • LMS (currently working with Canvas, Brightspace D2L,
    • Blackboard and Moodle)
    • Lecture capture (e.g. Kaltura, Panopto, Echo360, etc.)
    • Anti-plagiarism tools (e.g. Turnitin, SafeAssign, Grammarly, etc.)
    • Annotation tools (e.g. Hypothesis)
    • Live conferencing tools (e.g. Zoom, Webex, GoToMeeting, etc.)
  • Making digital materials accessible





CHOOSE A PLAN THAT'S RIGHT FOR YOU!

Basic Plan

$149.00

$199.00

Unlimited Plan

$399.00

$499.00

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