FACULTY HELPDESK IS HERE!
We are pleased to announce the rollout of the Faculty Helpdesk to a wider audience.
Already a subscriber?
INDIVIDUAL SUBSCRIPTIONS
Although we have been providing faculty support services to colleges and universities for a while now, we can now offer individual subscriptions at three service tiers - Starter, Basic, and Unlimited.
Faculty Helpdesk - Starter
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Up to 5 incidents/month of email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle, including tips, tools and best practices for the development of asynchronous lectures, online discussions, group work, facilitation of active learning in virtual sessions and other types of innovative teaching.
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Up to 1 hour/month of live support (can be scheduled all at once or in 15 minute increments)
Add-on: Additional live support can be purchased in 1 hour increments at $65/hr.
$69.00/mo
Faculty Helpdesk - Basic
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Unlimited email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle.
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Up to 1 group session/month on tips, tools and best practices for the development of asynchronous lectures, online discussions, group work, facilitation of active learning in virtual sessions and other types of innovative teaching.
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Optional weekly 1 hour live session during which subscribers can receive hands-on help on the topic of interest.
$199.00
$149.00/mo
Faculty Helpdesk - Unlimited
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Unlimited email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle.
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Unlimited live sessions during which subscribers can receive hands-on help on the topic of interest
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Unlimited access to group training and special events
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Access to the selected member-only online guides and courses
$499.00
$399.00/mo
HOW THIS WORKS
Who are helpdesk services available for?
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This is a subscription-based service that can be purchased by institutions or by individual faculty.
What are the next steps to gain access?
- Individual faculty can subscribe instantly by filling out the form below.
- Subscribers will be asked to schedule a short consultation or complete a short survey after the checkout on the type of support needed. This helps us select and custom match our subscribers with the appropriate support team.
How can I receive institutional pricing and subscriptions?
- Although every institution will have its own suite of tools, our support associates have a wide range of expertise and can advise and support our subscribers on the use of most commonly used tools. For institutional pricing and subscriptions, please contact us at info@attecenter.com.
What are examples of the support that is provided?
- Help with organizing courses in LMS
- Developing and aligning course outcomes
- Planning and developing weekly activities, assignments and assessments
- Incorporating 3d party resources, such as:
- Question banks
- Open Educational Resources (OER)
- Video
- Consultations on the use of instructional technology, such as
- LMS (currently working with Canvas, Brightspace D2L,
- Blackboard and Moodle)
- Lecture capture (e.g. Kaltura, Panopto, Echo360, etc.)
- Anti-plagiarism tools (e.g. Turnitin, SafeAssign, Grammarly, etc.)
- Annotation tools (e.g. Hypothesis)
- Live conferencing tools (e.g. Zoom, Webex, GoToMeeting, etc.)
- Making digital materials accessible
