Faculty Helpdesk is out!

We are pleased to announce the rollout of the Faculty Helpdesk to a wider audience.

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Although we have been providing faculty support services to colleges and universities for a while now, we can now offer individual subscriptions at two service tiers - Basic and Unlimited. 

Basic Faculty Helpdesk

  • Unlimited email support for course development in the commonly used Learning Management Systems (LMS) - Canvas, Brightspace D2L, Blackboard and Moodle.

  • Tools and best practices for the development of asynchronous lectures, online discussions, group work, facilitation of active learning in virtual sessions and other types of innovative teaching.

  • Optional weekly 1 hour live session during which subscribers can receive hands-on help on the topic of interest.

Unlimited Faculty Helpdesk

  • Everything in Basic

  • Unlimited email support.

  • Individual live support as needed.

  • Unlimited access to scheduled group training and special events.

How this work

This is a subscription-based service that can be purchased by institutions or by individual faculty.

 

  • Individual faculty can subscribe instantly by filling out the form below.

 

  • Subscribers will be asked to complete a short survey after the checkout on the type of support needed. This helps us select and custom match our subscribers with the appropriate support team.

 

Although every institution will have its own suite of tools, our support associates have a wide range of expertise and can advise and support our subscribers on the use of most commonly used tools. 

 

For institutional pricing and subscriptions, please contact us at info@attecenter.com.

Examples of Support Provided

  • Help with organizing courses in LMS

  • Developing and aligning course outcomes

  • Planning and developing weekly activities, assignments and assessments

  • Incorporating 3d party resources, such as 

  • Question banks

  • Open Educational Resources (OER)

  • Video

  • Consultations on the use of instructional technology, such as 

    • LMS (currently working with Canvas, Brightspace D2L, Blackboard and Moodle)

    • Lecture capture (e.g. Kaltura, Panopto, Echo360, etc.)

    • Anti-plagiarism tools (e.g. Turnitin, SafeAssign, Grammarly, etc.)

    • Annotation tools (e.g. Hypothesis)

    • Live conferencing tools (e.g. Zoom, Webex, GoToMeeting, etc.)

  • Making digital materials accessible

Choose your Service

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